- Digitization begins!
- Digital communication with state systems (ZUP IT, SEUP, NIAS)
- Digital signatures and digital seals
- Preparation for digital archive
- Changes to document classification rules
- A unique identifier for the interoperability of letters
- OCR (Optical Character Recognition)
- Electronic dispatch of documents
- Elements of modern digital business are incorporated
![Challenges of the new regulation on office operations in the Republic of Croatia](https://lama.com.hr/images/lafms/lafms-4.jpg)